Privacy Policy

This Privacy Policy explains how Foxygames Casino (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal data when you access or use our website and services. We are committed to safeguarding your privacy and handling your information in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Information

Foxygames Casino is operated by the entity responsible for determining the purposes and means of processing your personal data. For all matters relating to data protection, you may contact us using the details provided on our website.

3. Data We Collect

We collect and process various categories of personal data to deliver our services, comply with legal obligations, and enhance user experience. The types of personal data we may collect include:

• Identity Data, such as your name, date of birth, and identification documents
• Contact Data, including your address, phone number, and email address
• Financial Data, such as payment card details and transaction records
• Technical Data, including IP address, browser type, and device information
• Usage Data, such as your interactions with our website, games played, and visit logs
• Marketing and Communications Data, including your preferences for receiving marketing communications from us
• Verification Data, as part of our obligations to prevent fraud and ensure responsible gaming

4. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your account
• To process deposits, withdrawals, and transactions
• To verify your identity and comply with legal and regulatory requirements
• To monitor, detect, and prevent fraud, money laundering, and other illicit activities
• To provide customer support and respond to your enquiries
• To deliver marketing communications, where you have provided consent or where permitted by law
• To personalise and improve our services and website functionality
• To conduct analytics and statistical analysis
• To enforce our terms, policies, and comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases: (a) to perform our contract with you (e.g., to provide services and process payments); (b) to comply with legal and regulatory obligations (e.g., anti-money laundering laws and responsible gambling requirements); (c) based on your consent, where applicable (e.g., for marketing communications); (d) for our legitimate interests (e.g., to improve our services, prevent fraud, and ensure network security), provided these interests are not overridden by your rights and interests.

6. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

• With service providers and partners who support our business operations (e.g., payment processors, IT service providers, customer support, verification agencies)
• With regulatory, law enforcement, and governmental authorities to comply with legal obligations
• With professional advisers, such as auditors and legal consultants
• With other entities in the same group or corporate structure, where necessary for support and compliance
• In the event of a business transfer, merger, or acquisition, where your data may be part of the transferred assets

All such sharing is conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure that appropriate safeguards are in place, such as relying on adequacy decisions or using standard contractual clauses approved by relevant authorities, to protect your data and your rights.

8. Data Security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include encryption, secure data storage, access controls, and regular security assessments. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements. The specific retention period depends on the nature of the data and applicable obligations. When data is no longer required, it will be securely deleted or anonymised in accordance with our data retention policies.

10. Your Rights

As a data subject in the United Kingdom, you have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data, subject to legal obligations
• The right to restrict or object to the processing of your data in certain circumstances
• The right to data portability, where applicable
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights or for any data protection enquiries, please contact us using the details provided on our website.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse usage, and deliver personalised content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and where appropriate, notified to you by email or through the website. Please review this Privacy Policy regularly to stay informed about how we use and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer or use the contact details provided on the Foxygames Casino website.